Privacy Policy
This page is maintained by Ketialiteinc and describes our current practices. Please contact us if anything here is unclear.
Information we collect
We collect the information you choose to give us: your name, business name, email address, phone number, website, budget range, and the details you describe in our contact form or during a consultation. If you interact with our AI voice or chat demo, the provider of that widget may process your message or voice input in order to respond.
How we use information
We use your information to respond to your inquiry, prepare for consultations, deliver services you've requested, and follow up about your project. We do not sell your personal information.
Third-party tools
We rely on third-party services to operate this site and our business, including scheduling (Calendly), our chat and voice agent widget provider, and standard web hosting. Those services process information under their own privacy policies.
Client information and confidentiality
During a project, we may access documents, processes, and other business information you provide so we can configure your systems. We treat that material as confidential and use it only for your engagement.
Retention
We keep inquiry and project information only as long as needed for business, accounting, and legal purposes. You may ask us to delete information we hold about you.
Your choices
You can ask us to correct or delete your information, or ask us to stop contacting you, at any time. Email Charlezetta@ketialite.com and we will honor the request.
Contact
Questions about this policy can be sent to Charlezetta@ketialite.com.